Table Booking
Customers book a snooker or pool table on your club's own booking page whenever it suits them, and pay there and then if you want them to. It all lands on the same timeline your staff use behind the bar. The table someone booked at 2am is waiting for them when you open.
Plenty of clubs still take bookings over the phone, usually while someone's trying to pull a pint. Online booking takes that off the bar. Customers pick their own time and it just appears on the timeline.
Each venue gets its own booking page. Put the link on your website, your Facebook page and your Google listing, and you're taking bookings.
Let customers pick the exact table they want, or just choose snooker or pool and leave the table to you. The regular who always asks for table 3 can have it.
You decide how much notice you need, the shortest booking you'll take, and whether bookings go up in half hours or whole hours. Nobody can book outside your opening hours.
A no-show on a busy night costs you a table you could have filled. People who've paid up front tend to turn up, and if they don't, the time is already paid for.
Make customers pay when they book, or let them choose to pay at the club. While someone's at the checkout, their table is held for them for 15 minutes.
Customers see your cancellation policy before they pay, so everyone knows where they stand if plans change.
When someone who's paid in advance turns up, staff start their table and CuePOS doesn't charge for that time again.
Bookings from your booking page, the app and the back office all go on one timeline, with a row for each table. Staff can see the whole day in one go.
Regulars will still ring up or ask at the bar. Staff add those bookings in the app or the back office, and they sit on the timeline next to the online ones. Need to move a booking to another table? Staff can see which ones are free at that time before they pick.
The tables screen tells staff when starting a walk-in would leave you short, so nobody gives away a table that's already booked.
When the customer arrives, staff open the booking and start the table from there. There's nothing to type in again.
Keep tables off the booking page for league matches, practice nights and private hire.
Block every table or just some, all day or between set times, and those slots won't be offered on your booking page. Staff can still book over a block if they need to.
League every Tuesday? Set the block once and it repeats every week. Blocks can repeat daily as well.
Every confirmation email has your club's logo at the top. It looks like it came from you, because it did.
FAQs
Yes, if you want them to. You decide whether payment at booking is required or optional. Taking payment online needs CuePOS card payments, which run through Stripe.
Yes. Set a minimum notice period and the booking page won't offer times inside it.
If they paid when they booked, you've still got the money for the table. Whether they get any of it back is down to your cancellation policy, which they saw before paying.
Of course. Staff add them in the app or the back office and they go on the same timeline as everything else.
Yes. Dartboards are set up just like tables, and customers book them the same way.
Request a Demo
Tell us about your club and we'll show you round CuePOS, including hardware leasing if you're interested.